Customer service

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Customer service


The AHT
Customer Service Team

 

If a customer has a question about one of his AHT cooling systems, our customer service team is there to help and advise. The in-house service takes care of individual support and advice. It is an essential link between customers and internal departments. Our field service takes care of practical work such as the installation, assembly and servicing of AHT cooling systems at the customer’s site.

Service Europe

The Europe-wide service is handled reliably and individually by a team of around 30 employees. This includes support for our AHT products, spare parts supply and the planning of service and maintenance work for our customers and partners.

Service Austria

From installation to service to annual maintenance work – our Austrian customers are looked after by our 16-member team. With the aim of meeting customer requirements in the best possible way, the focus is on direct support.

Close to the customer

Highly trained, competent and professional. Whether online, via phone or directly on site, our employees always strive to solve problems as quickly and reliably as possible. The focus is always on one thing: the satisfaction of our customers.

Martin Leimböck, Teamlead Service Austria

In my job, I am motivated every day to represent my company to customers. The daily challenges in our job drive me and my team to summarise in the evening that “we have made an important contribution”. With our great refrigeration technology and our products, I am proud to be part of the AHT company.

When I work internationally but just around the corner.

My AHT moment



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