Customer Service – Svenja Waltl

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Job presentation - Customer Service

Customer Service

If a customer has a question about one of his AHT cooling systems, the employees of the AHT customer service are available with advice and action and will take care of their concerns. The AHT service team is not only responsible for the active and individual support and advice of AHT customers in the back office, but is also an essential link between customers and internal departments. The AHT field service takes on practical work in the installation, assembly and servicing of the AHT cooling and freezing systems directly at the customer’s site.

Svenja Waltl, AHT Product Support

“I work in the AHT Customer Service in the Product Support team and I strive every day to give our customers and service partners the best possible support. This is exactly what makes my everyday life so special. I have known AHT as a regional employer since I was a child and after my summer internships it was clear to me that I would definitely like to become part of the AHT family. Because here, according to the motto “one for all and all for one”, value is placed on every single employee. You just enjoy going to work when you feel comfortable and that is definitely the case here. “